Amid the ongoing E20 fuel debate in India, a consumer court has issued a major order. The Chhattisgarh consumer court in Raipur district ruled in favour of a car owner. The owner claimed E20 petrol caused serious damage to his vehicle. According to the complaint, repeated repairs failed to solve the issues and increased expenses. The consumer said problems started after he filled E20 petrol in his car. The vehicle later faced engine issues, poor performance, misfiring, and reduced mileage. Despite several visits to the service centre, the problems continued. Therefore, the owner approached the consumer court against the company.
Court Questions Company’s Explanation On Vehicle Issues
The main question before the court focused on whether E20 petrol caused vehicle problems. The car manufacturer and dealer argued that the vehicle supported E20 fuel. They claimed the issues happened because of improper maintenance and regular wear. However, the consumer disagreed with these claims. He said he purchased the car in 2024 and it worked properly before using E20 petrol. According to the owner, problems started only after filling E20 fuel. The issues continued despite multiple repair attempts.
The court examined the arguments from both sides before reaching its decision.
Company Must Provide New Car Within 45 Days
The vehicle owner filed the case against Maruti Suzuki India Limited. After hearing the matter, the court ordered the company to provide a new car. The company must give the complainant the same model within 45 days. The replacement vehicle must support E20 fuel. If the company fails to follow the order, it must return the complete vehicle price. The amount stands at ₹20.50 lakh.
Additionally, the court ordered ₹1 lakh compensation for mental harassment. The company must also pay ₹10,000 towards legal expenses.
Evidence Shows E20 Fuel Deposit In Engine
During the hearing, the complainant presented evidence related to E20 fuel deposits inside the engine. According to the complaint, the workshop repaired the issue initially. However, a white and sticky liquid appeared inside the petrol tank after a few days. The engine damage continued increasing over time. Based on these findings, the consumer court held the car company responsible. The verdict has become a significant development in the ongoing discussion around E20 fuel and vehicle performance.
